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Reservation Policies
GENERAL POLICIES
Check-In is between 3 pm, with Check-Out by 10 am. We’re happy to accommodate requests outside of these times – just ask.
For the comfort of all guests, smoking is permitted outside only.
All properties are self-catering and carefully cleaned before and after each guest. Please wash and re-store dishes, dispose of garbage and remove all food and personal effects before departure.
PAYMENT & CANCELLATION
Credit cards are required to confirm all bookings.
A 50% deposit is payable upon booking, with the balance due upon arrival. This is non-refundable during the Peak Season of June-September. The balance is due in cash or credit card during check-in.
Because we are a small business, we require a 30 day cancellation for all reservations. Unlike hotels, we never double book – your booking reserves the specific date you chose.
Cancellations 30 days or more before check-in will be refunded the original amount less a $25 fee per night cancellation fee.
Cancellations less than 30 days before check-in will be refunded as above IF the property can be re-booked. We will make every effort to do this on your behalf – but if it cannot be re-booked, the full amount is payable.
Early departures are considered cancellations.
DAMAGE & THEFT
All accommodations are smoke-free, with no exceptions. If it is determined that this rule has been broken, a $300 cleaning fee will be charged.
All properties are self-catering and fully equipped for in- and outdoor cooking. We will apply an additional cleaning cost of $25 per hour if extra clean-up is required to prepare for the next guests.
A complete inventory of property contents is recorded after every guest. This list is posted in each property – please notify us upon arrival should any item(s) be missing or damaged.
Any missing or damaged items due to obvious neglect or disregard will be replaced or fixed at the customers’ expense, using the credit card they provided.